Category: Sage

Sage 50 2020 Support

Sage 50 2020 Support

Sage 50 2020 is a new, upgraded and latest version of Sage software family. It has all the latest new features like managing accounts, payable and receivable, monitoring cash flow and bill payments. Sage 50 2020 makes you work smoother, faster with more security and reliability. While working you can get a number of errors and due to which you can lose the business.

Let us tell you where you can face issues while working/installing with Sage 50 2020

  • You are unable to install Sage 50 2020 on your system.
  • Data is corrupted and you want help regarding backup and restoration.
  • Entering the wrong credentials again and again.
  • Updating your accounting software.
  • Downloading error and many more
  • Tool Integration issues

Let us discuss the reason which can harm your software and your business as well. If you have activated the firewall it can prohibit the software to run. The low speed of Internet connection is also a big cause to damage the software. A virus or malware can be a big problem for your software and for your data as well. These are the same name which can damage the things and the situation can be worst.

You can get in touch with us and get help related to the Sage 50 2020 support out team is having years of experience in handling all types of technical issues with the satisfaction of the customers. You can get below services from our team

  • Sage 50 2020 software upgrade
  • Software installation issues
  • Getting back up and restore point
  • Account blocked

There are multiple benefits of sage 50 2020. Some of them listed below

  1. Longer ticket deposit id: Ticket deposit is now expanded from 8 characters to 20 characters so that if a user wants he/she can add a date as a part of ticket deposit id
  2. Long address field: For employees vendor and customers it has been extended from 30 to 50 characters.
  3. Long Item type field: For Inventory type field it has been extended from 8 to 20 characters.
  4. Vendor notes field: In this section, the vendor can add a note to 255 characters.

We at www.bizfinconsulting.com are available here to help you 24*7 for any help like installation, backup of files and data, file downloading error .etc. You can call us at 1800-941-3691 and our professional team will help you with all the concerns and issues. You can also email us at ask@bizfinconsulting.com or do a live chat to get in touch with our team. We help you to let you work smoothly without errors.

How to Fix Sage EFT Direct Error

How to Fix Sage EFT Direct Error

Sage EFT Direct error is caused due to many reasons. EFT is slow is the common reason that causes the error in the Sage application. More reasons are listed below and the solution is also given so that you can resolve it on your own. The solution is directly provided by the support team who is always here to help you out. You just need to follow the solution step by step for better results.

Reasons that cause the Sage EFT direct error

  • File generation takes a long time by EFT Direct.
  • While reading the data file EFT Direct encounter.
  • The EFT file is not generated.
  • In EFT, the transactions are not pulling up.

Solution for fixing Sage EFT direct error

EFT doesn’t respond

A/P generation

  1. Create the backup after opening the Sage 50 file
  2. Now select the Maintenance and clear data
  3. You need to choose the option clear paid transactions then also Clear Paid Vendor Transactions
  4. Select the box named to include inactive vendors then Clear Lookup data for all paid transactions
  5. Do click on the Select All
  6. You need to run the Vendor aged detail report to verify that there are no duplicate cheques used
  7. Also, check that quotes and commas are not mentioned in any of the cheque numbers
  8. The date you have to select on line Clear Transaction Paid or Before and the date is not from the past fiscal year or current year
  9. In the end, click on the button OK to apply all this.

A/R generation

  1. You need to open the Sage software
  2. Then firstly, create the backup of your company file data
  3. When the backup is done do click on the Maintenance option
  4. Then go to the clear data
  5. Click the option Clear Paid Transactions
  6. Then click on the Clear Paid Customer Transactions
  7. Verify the Include inactive customers option and also Clear lockup Data for All Paid Transactions
  8. Do click on the Select All after verifying it
  9. To check that the duplicate receipt numbers are not used you need to run the customer aged detailed report
  10. Also, take care that quotes and commas are not included in receipt numbers
  11. In Clear Transactions Paid or Before, select the correct date
  12. The date must not be in the past or current fiscal year then click on the OK button.

Payroll generation

  1. Do the backup of the Sage company file
  2. Click on the Maintenance then need to select the clear data option
  3. Now Clear Paycheque Details option needs to be selected
  4. If the data is in high quantity then it takes a long time
  5. In the end, delete the employees from the last 7 years that have not been paid.

How to get in touch?

Still, you are facing any kind of issue or have any queries you need to contact the support team. For more information regarding any functional or technical issues, you need to reach the team out to get the solution or information you need to know about the problem. You just need to dial the Sage Support phone number 1800-941-3691, send the email to ask@bizfinconsulting.com, or do they live to chat with the experts. The team members are glad to help you by providing you the best assistance.

How to Convert Sage Data from Existing Accounting Program to the Latest Version?

How to Convert Sage Data from Existing Accounting Program to the Latest Version?

You are updating or already upgraded to the latest version of the Sage software. Now you want to convert the data as well so that you cannot lose the data and didn’t get the errors. For this, there is the process of data conversion that you have to follow. The solution is given by the Support team who is here to fix all the problems that you are facing or you want to fix. By doing the data conversion it makes your work easy and smooth to work in the latest version.

The team is always here to help you out and you can contact them anytime from anywhere. The members of the team are well-qualified, expert, and professional having many years of experience. So they do understand all the queries and the errors that you get in your Sage account while working in it. You just need to follow the process given by them as it is correct and verified. You can also get in touch directly with the Sage customer helpline number.

The reason that may cause problems

  • Pre-requisites for the data conversion.
  • The company file also needs to be updated.

The solution to Convert Sage Data from Existing Accounting

  1. Firstly, you need to take the backup
  2. Then click on the File menu in the Sage application
  3. Select the option Properties
  4. Then write down the company file name and the location
  5. Now while processing the conversion, off the UAC (User Account Control)
  6. If your system has any Firewall, anti-spyware and antivirus then turn it off
  7. On your system save the data offline
  8. After that run the Advanced Database check
  9. Now do the data conversion and also do save it to its original location

For starting the process to Convert Sage Data from Existing Accounting you need to follow these steps after the above process. The steps are:-

  1. Run your Sage software
  2. If you get the several options on the welcome screen
  3. Then you have to select the “Open the last company you worked on”
  4. Then the file opened is the file you need then click on the OK button and then proceed with the last step
  5. Now if the welcome screen shows up with the various different options
  6. From those options, select the “Select an existing company” and click on the ok button to continue
  7. There is the field named “Look in” that is mentioned at the top of the screen
  8. Change it and enter the location where you have the saved data
  9. Choose the data and then press the OK button to proceed
  10. A message window appears on the screen says that “This data needs an update to be in the new format”
  11. Do click on the Next button to install the upgrade
  12. In the end, click on the Finish button.

How to contact us?

You need to contact the team if you are facing any kind of technical or functional issues. The team is here to help you out as they are available 24/7 hours. You need to reach them via Sage tech support number 1800-941-3691, email at ask@bizfinconsulting.com or do the live chat with the professionals. The team members are polite and friendly; they know how the situation needs to be handled and also provides you the best solution ever.

Sage File System Error Number 11

Sage File System Error Number 11

Sage File System Error Number 11 occurs due to serial.dat fatal error. This error is caused by an incorrect data path or the network problem set up in the INI file. You need to keep an eye on the network and if the problem is still there then try to reboot the system. The process of fixing this error is provided here by the support team who is always here to help you out. You can also contact the team as well at Sage technical support toll-free number.

Here are the more reasons that cause this error. The reasons are as follows:-

  • When the file is in read-only mode
  • The data path is incorrect the .INI file
  • Network issues are there
  • Enabled UAC
  • Workstation and server hosting the software has the connection problem in them
  • When the client is waiting for the response from server and session time out.

The process to fix the Sage file system error number 11

Various different processes are there that you can choose according to the reasons that cause the error in the software. Follow the process and get it resolved easily.

Solution 1- Uninstall the software

  • Firstly, Uninstall the Sage software
  • Now reinstall it back
  • Save it on the Default path program
  • Check and verify that the error is resolved or not.

Solution 2- Restart Pervasive

  • In the system, click on the Start button
  • Select or search the Pervasive PSQL
  • You need to choose the engine and then click on the stop engine
  • Now repeat the process till choose engine
  • After that click on the start engine
  • Then click on the search box in the start menu
  • Now write MSC and search for it
  • Find out the Sage Service Host
  • Do right-click on it and select the restart option.

Solution 3- Disable UAC

  • Right-click on the Sage 50 icon
  • Then choose the option Run it as Administrator
  • After this, go to the Start menu at the bottom left corner of the Windows
  • Now type UAC in the search box and then press the enter button
  • Do change the settings of the User Account control
  • Then move the slider and go to the Never Notify
  • Click the OK button and restart your system now.

Solution 4- Change the attributes of the file

  • First of all, go to the location of the file that shows the error
  • Now right-click on the file
  • From the menu go to the properties
  • In properties, click on the Attributes tab
  • Do uncheck the checkbox says Read-only
  • Now click on the application and than ok button

How to reach us?

To reach the team you need to dial the Sage customer support helpline number 1800-941-3691. The team is always here to help you out as they are available 24/7 hours. The team members are happy to help you out by providing you the great assistance. You can also contact them via email or do a live chat with experts.

Sage File System Error Number 3

Sage File System Error Number 3

Sage File System Error Number 3 happens when the link between the server and the database is broken. To fix it you need to do the process of resolving it so follow the process given by the team. Here you will get to know more reasons that cause this error in the Sage application. Also, have the solution that is correct and verified by the Sage support team.

Reasons for the cause

  • Userpref.dat file is corrupted
  • Permissions of the security and sharing are incorrect
  • When the system is on sleep then it breaks the connection between the database and the server
  • A network connection is dropped in the Wireless environment
  • After installing the service release the error occurs
  • Pervasive Database needs to be stopped.

Resolve Sage file system error number 3

There are different solution needs to be done according to the reason of the error. If the solution you choose doesn’t work then go with another solution. The solutions are as follows:-

Solution 1- Network connection is lost

  1. When the connect of the server is a disconnect from the workstation then this error happens
  2. You need to do the troubleshoot this error for fixing it
  3. In the wireless environment, maybe the Sage 50 is not able to function properly.

Solution 2- Open the Company files now

  1. Open the Sage and then click OK button to all the messages that occur on your screen
  2. Do check by opening the company file and if it open without any errors then ok
  3. But if the error occurs then you need to do the latest backup of the data just before receiving the error.

Solution 3- You need to remove the files of PLT

  1. Find out the directories of the company that you get in the related resources
  2. Find out the PLT files and then remove them all.

Solution 4- If there is a Pervasive Error

  1. Firstly, press the Windows+R keys together to open the RUN command
  2. Now in the RUN window enter the services.msc and press the enter button
  3. After that right-click on the Pervasive PSQL Workgroup Engine
  4. Then click on the Start/Restart option
  5. After reinstalling Pervasive, if the error still occurs
  6. Then there is another program who stops the pervasive services
  7. So, you need to reboot it into the Selective startup.

Solution 5- When you kept the system in the sleep mode

  1. If in any case, you kept the system in the sleep mode while working on Sage 50 software
  2. So take care that you must close the Sage 50 application before you set your system in sleep mode or don’t go away from the system for so long so that it will not enter in sleep mode.

How to reach us?

Still, you got the error or it is not resolved with the solution you needed then immediately contact the support team. Maybe there is any other big issue rather than this. So, to contact you need to dial the toll-free Sage customer helpline number 1800-941-3691, email at ask@bizfinconsulting.com or do the live chat with professionals. The team is always here to help you out all around the clock. The Sage team happy to help you by giving you the best assistance and can handle all the situations easily.

Sage Line Reconciliation Error

Sage Line Reconciliation Error

Sage line reconciliation error occurs when the 2 balances are not equal (opening balance – statement opening balance + outstanding opening balance). So, if the balance is not equal there is the discrepancy in the balance that is the difference between those 2 balances. The discrepancy is of 2 types negative or positive. If the discrepancy is here then there are issues or errors in the bank reconciliation. So to resolve it follow the process below or contact the Sage helpline number.

The discrepancy is equal to the opening balance subtracted from opening outstandings subtracted by statement opening balance.

The process to fix the Sage line reconciliation error

For discrepancy you need to follow these steps:-

  • If you want the value of opening outstandings you have to check the previous leftover outstanding amount at the end of the reconciliation.

For the first time reconciliation, the total prior outstanding is equal to the opening outstanding that you just added it before the starting date.

If you want to know the balance of opening book then follow these steps:-

  • Bank reconciliation is moved to the next level when the discrepancy is fixed
  • Verify that your reconciliation bank data is corrupted or not. To verify do these steps:-
    1. For an equal opening balance – statement opening balance + outstanding opening balance
    2. If these balances are not equal then that means there is a difference between these amounts. That difference is known as discrepancy amount
    3. If these balances are equal and you still, have the discrepancy amount. That means the bank reconciliation have some incorrect data. You have to reset the reconciliation to solve this issue
  • The balance that you see on the top in the first line is the opening balance
  • Now click on the OK button
  • The option named Account need to be selected
  • You need to provide the dates for start and finish to identical bank reconciliation dates.
  • Select General Ledger, Reports, Financials, (or Transactions by Account).

If there is a negative amount of discrepancy: Negative means that the opening balance of the book is less than the addition of opening outstanding + statement opening balance

3 possibilities are there in case of negative discrepancy are as follows:

  • The statement opening balance is high
  • The opening outstanding is high
  • The opening book balance is low

If there is a positive amount of discrepancy: In this, if the opening balance of the book is more than the sum of statement opening balance + opening outstanding

So the possibilities of positive discrepancy are mentioned below:-

  • The statement opening balance is low
  • The opening outstanding is low
  • The opening book balance is high

How to contact us?

Still, you are having any issues or queries then contact the support team via call, email, or live chat. You just need to dial the toll-free Sage customer support number 1800-941-3691 or email them at ask@bizfinconsulting.com. The team is always here to help you out in the entire situation all around the clock.

Sage Error Opening Company Database

Sage Error Opening Company Database

The Sage Error Opening Company Database is one of the common errors. It happens mostly because of many reasons. Here you get to know about the solution and the causes as well. The solution is provided by the Sage support team so that you can resolve it on your own. The team members are professional, experienced, educated and able to handle all kinds of errors and queries. Follow the solution that is provided below.

Reasons that cause Sage Error Opening Company Database

  • May be data is locked
  • Check that the operating system of the Windows is not updated
  • Data may be damaged
  • The setting of the network is public
  • The access to data is blocked by the antivirus
  • Sage 50 might not be updated

The solution to fix the Error in opening the company database

Solutions according to the cause from which you are not able to open the company database file. The solutions are as follows:-

Method 1- Data may be corrupted

  1. To restore the data from the backup
  2. If there is no backup to restore the data then you need to access the company data.

Method 2- Sage 50 might not be updated

  1. Firstly, download the latest version of Sage 50
  2. Now install the latest downloaded version in your system
  3. Then do check for the error again.

Method 3- Verify the network connection

  1. Go to the network connection icon and open it
  2. Now choose the network and sharing option
  3. Do make sure that the network is not public it must be Private/home/work/domain
  4. If it is shown as public then change it to the Private.

Method 4- Folders or the files may be missing

  1. Go to the company file location and then open it
  2. Locate it in the .SAJ folder
  3. Then verify all the folder and files are here that you need.

Method 5- Run the program as an Administrator

  1. Close the Sage application if it is opened
  2. Now do right-click on the Sage software icon
  3. Then you get the options from that choose the run as administrator
  4. After opening the Sage software, open the company files in it.

There are solutions to fix the error that you get for different reasons. Do choose any one method and apply it if the error is resolved then ok but if not then go for the next solution. You can contact the Sage technical support toll-free number 1800-941-3691 to get your technical or functional queries resolved. The team is here to help you out as they are available 24/7 hours. They will never let you go without providing you with the information or solution needed.

Sage Database Engine Error

Sage Database Engine Error

In Sage, if you are getting the Database Engine error then it happens while you are trying to convert the file online and got the error. The error message shown as “Database engine has reported the error”. So here is the solution that you have to perform to get the issue resolved. As the solution is provided by the professional and expert team members; who are educated and have many years of experience. The team is providing support from the last 2 decades. Follow the solution to fix the Sage database engine error.

The solution to fix the sage database engine error

Here are many solutions from that you need to follow anyone according to your requirement or error. If that doesn’t work then you need to go for the second solution. The solutions are as follows:-

Solution 1- Permission restricted location has the company file

  • Change the location of the company file by moving it to the new folder
  • The folder must be created in the Drive C folder directly
  • Now share the data folder of accounting

Solution 2- Folder permission is invalid

  • Firstly, do copy the locally of the data file on the workstation
  • Now open the file
  • Then after opening it
    1. Restart the server
    2. The shared folder needs to be created by newly

i. For this, create a folder on the server
ii. Then give the full control permission
iii. Now in Sage 50, go to the File
iv. Then click on the Save as option
v. Now named it and save it on the server.

Solution 3- Corrupted or damaged files

  • Copy the data of the company from the server
  • Then paste the copied data to the system locally
  • Now open the folder named SAJ and then locate the error log .txt file in it
  • If the file contains the long blank space or hex dump data then the file is corrupted
  • To restore the backup that is the latest
  • The files that you copied in the system don’t open and are not corrupted as well then
    1. Do run the file and then verify
    2. Repair it
  • If it seems to be corrupted
    1. Restore the backup that is that you had done recently.

How to contact us?

You can contact the team members for the technical or functional errors that you are facing. You just need to dial the toll-free Sage support phone number 1800-941-3691. You can also get in touch with the email or do a live chat with professionals. The team members are glad to help you out in each and every situation. They never let you go without the solution or information needed by you.

Sage Printer Memory Error

Sage Printer Memory Error

Sage Printer Memory Error- “Not enough memory for a printer or invalid printer set up”

If you are unable to print the receipts, reports, etc and getting printing errors then you need to take any action regarding that. It happens when the rights of the user are incorrect or have some errors in windows. Here you get the solution to fix this error as the solution is provided by the team who is well-qualified and experts in solving all kinds of glitches.

Causes of Sage Printer Memory Error

  • The printer is not connected
  • Rights of the user are not correct

Solution for Sage Printer Memory Error

There are many solutions from that you can easily get it resolved this error. So the solutions are as follows that you need to follow:-

Solution 1- Check Printer

  1. First of all, remove all the printers
  2. Then add the printer again that is available
  3. Check that your printer is turned on
  4. Now connect the printer to print the test page

Solution 2- Printer is not connected

  1. Firstly, select the setup
  2. Then click on the Reports & Forms
  3. Now select the part that you want to pint on the left side from the list
  4. To confirm your printer
  5. If you have the multiple options then you need to check on which you have to send the print command
  6. Verify that you can print the document successfully

Solution 3- User Rights are not valid

  1. Do right-click on the Sage 50 icon
  2. Then options were shown to you from that select the run as administrator
  3. Now you need to agree for the User Account Control prompt
  4. This enables to run the program
  5. Also, verify that the document is print successfully.

Solution 4- Windows Errors

  1. You need to check it out that you get the same error if you use the sample company
  2. You can also change the printer to PDF or XPS doc writer and check that you get the exact message or not
  3. Go to the control panel
  4. In the Control Panel, open the Administrative Tools and after that select the Event Viewer
  5. Now click the Windows logs then do select the Application
  6. Select the Filter Current Log then also place the check to see the Errors
  7. After that, click on the OK button to continue

These are some solutions that you can do to try yourself to get it to fix.

How to reach us?

You can easily reach the team to get the solution regarding any kind of technical or functional errors. For that, you just need to dial the toll-free Sage support helpline number 1800-941-3691. The team members are always here to help you 24/7 hours to get you the solution or information according to your requirements.

Sage Restore Error

Sage Restore Error

If you are getting the error message which displays the following messages:-

  • “Restored failed. Unable to Restore”
  • “Unable to create the file to the destination/address”.

Then you are at the right place here you get the solution below. Also, get to know the more causes to this restore error in Sage.

Causes for the restoration error in Sage software:

  • When you try to restore the backup from the Drive: C.
  • Backup created by WinZip application causes the error while restoring it.
  • When the data is corrupt then it fails the restoration in Sage.
  • The error says file already exists. Do you want to replace it?
  • When the connection manager stop working and the data is present on the server.
  • Run the restore in Sage as an administrator.
  • Interruption in the restore backup process.
  • Windows compatibility.
  • The location of the backup file is non-existing from where it needs to pick the file for restoration.

Solutions to fix the Sage Error of Restore failed:

Ways to solve this error are as follows:-

1. Backup created by WinZip application cause the error while restoring it

  • First of all, uninstall the application of WinZip as it converts the backup file to the cab file
  • Now try to restore again
  • Still, get the same error then the file is incomplete or corrupted
  • Now try another backup to restore
  • If you need the WinZip; reinstall the application after this.

2. Windows compatibility problem

On the icon of the Sage application, right-click and chose the option properties from the menu shown

  • Now go to the tab named compatibility
  • In this section, check the option “Run this program in Compatibility mode for” must be unchecked
  • After that click on the OK button.

3. Make sure connection manager should run on the workstation

On the system tray, you need to open the connection manager

  • Now click on the option restart the service and then click on the OK button
  • Make it verify that it can be backed up or not.

4. The location of the backup file is corrupted or invalid

Try to copy and paste the company data backup file to another location

  • After copying it; try to restore it again
  • Then verify it.

5. When you try to restore the backup from the C: Drive

In the Sage 50 restoring Windows

  • Then change the location of the file to the new location to get access to the file.
  • Then click on the OK button.

These are the ways to fix the issues in restoring the backup file. You need to choose the solution according to the reason that causes the error in your Sage account.

How to Reach Us?

You can easily reach the Sage support team to get the information related to your queries or glitches. You can easily contact toll-free Sage customer support number 1800-941-3691. You can also get in touch by sending an email ask@bizfinconsulting.com or do a live chat with experts.